Somebody is making money and it’s clearly not me. Thredup - never received credit for a bag of designer clothes. In addition, if you need to ask for the clothes back and cannot reach anyone within the requisite seven days, then again you are stymied. I sat and watched items sell at $4.99 and then received messages saying I made 19 cents. WELL now NOV and still nothing! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. First I sent my bag in at the May 2020. While they do offer some clothing from stores like Old Navy, Target, and Walmart, they carry a ton of designer brands. I first stumbled upon thredUP a few months back, and have made 8 orders since and tried out over 100 items. Took ThredUp over 1 month to review my bag. Has not issued a refund of merchandise that was returned and accepted by them over a week ago. Then, it is too late. About one-third of the clothes were missing. Thredup gave me a list of mine and my sisters accounts and simply put our emails REPEATEDLY into a 'list' eleven times! BBB remains operational and focused on serving our business community. BBB Business Profiles may not be reproduced for sales or promotional purposes. There were no holes, stains or rips and they were all brand name clothes. If you are seller, like other people said, be away. Immediately, I smelled a rat. The chat never works. Second, you might have the "right" to access the listings to change prices, but if you have no access, then you are blocked. Consumers satisfied with thredUP most frequently mention great condition, free shipping and good quality. That's how they get ya! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. And the consignor or, in this case, supplier should be allowed access to personnel and to the listings if there is a problem Otherwise, someone has conceived of a "cheap" way to obtain salable items to make a huge profit without much, if any, benefit to those who are foolish enough to send items there. I'm so hard to fit. thredUP is the world’s largest online thrift store. US. Recent recommendations regarding this business are as follows: "Don"t know", "Don’t waste your money", "Do not buy. Company returned items it did not use. I made several hundred dollars. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. ELEVEN accounts! Furthermore, attempts to contact anyone were useless. Someone is making a killing at this place and no one is doing anything about the lack of ethical practices. That is the nuttiest of all and downright laughable. Read real customer ratings and reviews or write your own. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business969 Broadway Ste 200, Oakland, CA 94607-4017Email this Business, Need to file a complaint? Use this comments board to leave complaints and reviews about thredUP. I am really hard to fit because I have no butt and small hips and legs. This was a | bug we were aware of and actively fixing. Re cently, my wife ordered 3 dresses online that totaled about $85, but with a coupon code would have been around $25! Some reviewers felt the garments did not meet the advertised as-new quality. Reply. Think again. Complaints & Reviews. Customers who choose to sell through ThredUp can mail in their clothing for cash, and buyers can purchase used clothing for bargain basement prices. I used it mostly out of convenience and because I like the idea of consignment and recycling your clothes. I would only go to this site to use your free $10 credit and then run! In this Thredup review today I will tell you about our personal experience with Thredup, what we really think about them and some things that you can do to get your money back from them. Eventually, I got an obvious cut-and-paste from a young woman basically telling me my clothes were unclean again. About ThredUP.com. Ms. Malisa Davis, Customer Service Specialist. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Rebecca 3 reviews. I had to call twice. You might want to read the shocking complaints about thredup.com in my thredUP review. They used to be so efficient and responsive - they lost me as a customer. Furthermore, only someone who is too lazy to dispose of their clothes locally would send "free" clothes to this company. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP … by Makenzi Wood. How BBB Processes Complaints and Reviews. We’ll guide you through the process. https://www.yelp.com/biz/thredup-los-gatos, International Association of Better Business Bureaus. They told the BBB that I had (11) different accounts! Bottom Line. 2,124 people have already reviewed thredUP. Just a tip. designer clothing at a fraction of the price of new; online shopping instead of chasing all over town to thrift stores; easy to sort and find your size or style on the website; relatively fast shipping; ability to find past season items that are no longer available in stores; Con’s . ThredUp has an average of three and a half out of five stars based on over 1,000 reviews on TrustPilot. Was told my items had stains, rips and wear when they DID NOT! Specific Search. Some links below are from our sponsors. NOPE! This time I was to have a totally different experience, one that I hope others do not face. Do you agree with thredUP's TrustScore? In my case, ThredUP was taking $4.80 from each $4.99 listing. What about the thredUP reviews on BBB? If they want free supplies, then sat so. Read more. They sent me a bag and told me to stuff it full and send it back for free and they would pay me top dollar for my clothes. ThredUP.com says they are just like a consignment shop, except they exist completely online, giving the average family the ability to buy and sell children’s clothing without ever leaving your home. There were ups and downs throughout the entire process, but more ups of course, otherwise I would not be going back so frequently! I got screwed! There were online ads online for Cleanout Kits everywhere in 2020. ThredUp replied with information ONLY about the transactions in 2019, about which I had no complaint. BBB accredited since 8/8/2013. After looking up reviews, I found that this whole thing is a scam and I'm far from being the only one. 3,453 reviews for ThredUP, rated 3.52 stars. I sent about 25 items of mostly new and unworn clothing that I could have donated locally to a reputable charity or consigned with my local store, both of which were closed because of Covid 19. I have never seen the Chat function work. They have a ton of complaints on the BBB website. ELAINE 2 reviews. Thredup - thredup is stealing clothing & money from consumers, Thredup - lost my bag and now won't respond, Thredup.com - avoid this place at all costs, Thredup - stealing clothes/ poor quality clothing. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ThredUP was first mentioned on PissedConsumer on Mar 18, 2015 and since then this brand received 830 reviews.. ThredUP ranks 491 of 2120 in Footwear and Clothing category. The majority of the negative reviews, however, appear to be complaints from reviewers who had sent in clothes for consignment. Read 1 more review about thredUP Only the latest review will count in the company's TrustScore Katherine Castano 1 review. Then I complained to the BBB because in Sept NOTHING. ThredUP Reviews for Selling Clothes After I sent in my bag and waited for a while, I was shocked at the payout they said I would get. Finally, I tried to close the account online. The messages you typically receive at cut-and-paste ones with someone's name on them. The discounts you’ll find depend on the item you’re buying, the brand, and even the season, but you can count on scoring at least 50 percent off retail — … Share your voice on ResellerRatings.com THREDUP Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: thredup. Useful. I was quoted $41 on my bag from a local resell store...sent it into ThredUp and was paid $10.25. Will not respond to customer service help requests, apart from sending me a response that directs me to refrain from sending multiple messages re the same issue. Review of ThredUp Pro’s. You got a bag and a free shipping label. Discuss the issues you have had with thredUP and work with their customer service team to find a resolution. I didn't get a cent from the actual clothes I sent them!! Do yourself a favor and do some research on the company before falling for their bs scam like I did. If you need more updates or guidance on how to find your Bag Status on our website, please reach out to our team at firstname.lastname@example.org and we'll be happy to help you. I see them listed on their site but they're not even crediting me for them. But whatever you do, do not get scammed into sending them your nice name brand clothes in that handy huge bag they send you for free. The consignor would receive somewhere between 40 or 50% of the proceeds. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About thredUP Reviews 2,124 • Average . You might get the fake/counterfeit item which I did. I sent them all brand new like new clothes and fully washed and inspected the clothes before sending them off. They paid me $9 for someone else's clothes! thredUP is a fashion resale website for consumers to buy and sell secondhand clothing online. Thredup sometimes refuses to PAY CASH for your bags and may decide that you cannot cashout through paypal, but may only use your earned cash to shop at thredup. My thredUp Buying Review. You have no way to speak to anyone at this company. 100 items complained to the BBB website trying to make me look the... Before they did not meet the advertised as-new quality then sat so are the same at... Ve gotten from thredup had ( 11 ) different accounts dress my in! 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